Refund Policy

Last updated 2026-10-23

First payment

If SyncProof does not work for you, ask for a refund within 14 days of your first payment and you will get it in full, no questions asked.

Founding-member pre-orders

Pre-order now at the founding price, which stays locked in for as long as you stay subscribed after launch. Fully refundable any time before launch. If we decide not to launch within 6 months of your pre-order, every pre-order is refunded automatically.

To get your money back before launch, reply to your receipt or write to hello@wrenbench.com and we will refund you in full.

Renewals

You can cancel any time from the billing page. Cancelling stops the next renewal; you keep access until the end of the period you paid for. Renewals are not refunded pro rata, except where the law requires it or the service was unavailable for a significant part of the period.

How refunds are paid

Payments are processed by Polar, our merchant of record, and refunds go back to the original payment method through Polar. Banks usually take 5 to 10 business days to show the credit.

How to ask

Write to hello@wrenbench.com or reply to your receipt, from the address you signed up with.